Refund Policy

Last Updated: March 2026

1. Overview

At WatermarkRemover, we strive to provide the best AI-powered watermark removal service. This Refund Policy outlines the terms and conditions for refunds on purchases made through our platform at watermarkremoverai.net.

2. Digital Service Nature

WatermarkRemover is a digital service that provides instant access to AI-powered watermark removal credits upon purchase. Due to the immediate delivery and consumable nature of our digital services, all purchases are generally non-refundable once credits have been used.

3. Refund Eligibility

3.1 Eligible for Refund

You may be eligible for a refund in the following circumstances:

• Technical Failure: The service was completely non-functional and we were unable to resolve the issue within a reasonable timeframe
• Duplicate Charge: You were charged more than once for the same purchase
• Unauthorized Purchase: A charge was made without your authorization (subject to verification)
• Service Not Delivered: Credits were not added to your account after a successful payment

3.2 Not Eligible for Refund

Refunds will not be granted in the following cases:

• Credits have already been partially or fully consumed
• Dissatisfaction with watermark removal results on specific images (results vary based on image complexity)
• Failure to use credits before their expiration date
• Change of mind after purchase
• Violation of our Terms of Service leading to account suspension

4. Refund Request Process

4.1 How to Request a Refund

To request a refund, please contact our support team:

1. Email: Send your request to [email protected]
2. Include the following information:
   • Your account email address
   • Order number or transaction ID
   • Date of purchase
   • Reason for the refund request
   • Any relevant screenshots or documentation

4.2 Processing Time

| Step | Timeframe | |------|-----------| | Initial response | Within 48 hours | | Review and decision | 3-5 business days | | Refund processing | 5-10 business days after approval |

5. Refund Method

Approved refunds will be processed using the original payment method:

• Credit/Debit Card: Refund to the original card
• Other Payment Methods: Refund via the original payment channel

Please note that your bank or payment provider may take additional time to reflect the refund in your account.

6. Subscription Cancellation

6.1 Monthly Subscriptions

• You may cancel your monthly subscription at any time
• Cancellation takes effect at the end of the current billing period
• You will retain access to remaining credits until the period ends
• No prorated refunds for partial months

6.2 Yearly Subscriptions

• You may cancel your yearly subscription at any time
• Cancellation takes effect at the end of the current billing period
• Refunds for yearly plans may be considered on a case-by-case basis within the first 14 days of purchase, provided credits have not been used
• No refunds after 14 days or if credits have been consumed

7. Chargebacks

We encourage you to contact us directly before initiating a chargeback with your bank or credit card company. We are committed to resolving issues promptly and fairly. Unauthorized chargebacks may result in account suspension.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about our Refund Policy, please contact us:

WatermarkRemover Email: [email protected] Website: watermarkremoverai.net

---

By making a purchase on WatermarkRemover, you acknowledge that you have read and agree to this Refund Policy.